Frequently Asked Questions (FAQ)
Find answers to the most common questions about the Money Counter app. If you can't find what you need, please feel free to contact us.
Basic Usage
We place great importance on user data security and privacy. We use local storage and encrypted transmission to protect your data. We will never share or sell your personal information without your permission.
Money Counter offers a free basic version with all essential tracking features. The premium version provides additional features like advanced analytics, unlimited categories, and cloud backup.
It's very simple! Just download the app from the App Store, create an account (or choose to use it locally), and then you can start recording your first transaction. There's also a simple onboarding guide within the app to help you get started quickly.
Yes, you can export your financial data as CSV files, allowing you to view it on other devices or perform more complex analysis in spreadsheet applications.
Contact Us
Can't find an answer to your question?
If you have other questions or need help, please contact us through the following methods:
Email:andychung.cc@gmail.com
In-app:In the app, go to "Settings" - "Support & Feedback" - "Provide Feedback" or "Suggest Feature"
App Store:Leave us a message on our App Store page
We typically respond to inquiries within 24-48 hours.